HVAC Service Technician

Position Summary: – An HVAC (heating, ventilation, and air conditioning) technician installs, maintains, and repairs commercial and residential HVAC equipment to ensure optimal indoor air quality and comfort. This includes furnaces, heat pumps, chillers, boilers, air conditioning units, ventilation systems, air quality systems, compressors, and humidifiers/dehumidifiers. 

Communication skills are equally as important for an HVAC technician as the technical know-how. Technicians often interact directly with clients, explaining issues, providing maintenance tips, and discussing potential system upgrades. Building trust and rapport with customers is essential, as it ensures a positive experience for the customer

Qualifications:

• Knowledge of the fundamentals of how residential heaters, air conditioning, and ventilation equipment operate and function
• Solid communication and excellent customer service skills
• Valid driver’s license and a clean driving record
• Proficient in reading schematics, blueprints, and work plans
• Environmental Protection Agency (EPA) certification (within 6 months from date of hire)
• Due to common working conditions, candidates must be able to function in extreme temperatures, and have the ability to lift heavy equipment, work in confined spaces, and climb ladders. Work will involve pushing/pulling, bending, turning and kneeling.
• Must be willing to help with installs and other services if needed

Primary Responsibilities:

• Service, repair, and/or propose replacement of gas furnaces, air conditioners, heat pumps, electric furnaces, packaged terminal units, ductless split systems, humidification and dehumidification equipment, electronic air cleaners and air purification systems, and residential control systems, including Evolution and zoning systems.
• Troubleshoot, adapt, and resolve/repair all issues to keep equipment functioning properly.
• Test each system after service/repair is complete to ensure the system is functioning properly.
• Perform proper inspection of customer systems to prevent future issues.
• Explain to customers each service and repair performed.

Accurately document:

• Age and type of each system component on invoices
• Services completed
• Discussion with customers regarding current and/or future equipment/service requirements
• Invoices and costs for service
• Debrief with dispatch after each service call.
• Turn in all parts receipts, packing slips, contracts, and invoices daily.
• Wear floor savers while working in client homes.
• Inspect area for cleanliness after job completion.
• Maintain company vehicle, ensuring cleanliness and organization, both inside and out.

Always maintain a professional image by:

• Wearing only company-approved apparel
• Following safety policies and procedures
• Abiding by all standards of performance and code of ethics
• Maintaining a courteous demeanor with all customers and associates
• Respecting the customer’s property
• Participate in company-sponsored training classes.

Benefits Available:

• year round employment
• competitive wages
• health insurance
• 401k
• paid holiday & vacation days
• career growth opportunities
• take home vehicle
• tools program
• in-house & factory training
• uniforms provided